Frequently Asked Questions
Everything you need to know about shopping with Butterfly Edufields
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
How can I track the status of my delivery?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your package in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for refund may incur a small restocking fee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fashion fits can vary between slim and oversized styles.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.